Privacy Policy

This Privacy Policy describes how Hemaway Booster by Einatural collects, uses, discloses, and safeguards your personal information when you access our website einaturalherb.com (the “Site”) or use any of our related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable legal and regulatory requirements. When updates are made, we will revise the “Last Updated” date at the top of this Policy and, where required by law, notify you of material changes.

Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly

  • Contact information: name, address, email, and telephone number.
  • Account details: username, password, and security credentials.
  • Order and billing details: payment confirmation, shipping/billing address, and related information.
  • Customer support communications: any information you voluntarily provide when contacting us.

b. Information Collected Automatically
Through cookies and similar technologies, we may collect:

  • Device and browser information.
  • IP address and geolocation data.
  • Site usage activity (pages viewed, links clicked, time spent).

c. Information from Third Parties
We may receive information about you from vendors, payment processors, fulfillment partners, advertising networks, or analytics providers in connection with your use of our Services.

How We Use Your Information

We process personal information for the following purposes:

  • To provide services: Process orders, ship products, manage your account, and facilitate returns or exchanges.
  • To communicate with you: Send order updates, account notifications, and customer service responses.
  • For marketing and advertising: Deliver promotional offers, targeted advertisements, and newsletters.
  • For security and fraud prevention: Detect, investigate, and mitigate unauthorized or fraudulent activity.
  • For compliance: Fulfill our legal obligations, enforce terms of service, and protect our rights.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to operate and enhance our Site. These technologies help us:

  • Remember user preferences.
  • Improve Site performance.
  • Analyze visitor traffic and interactions.
  • Deliver tailored advertising.

You can disable cookies in your browser settings, though this may affect functionality of the Site. For Shopify-related cookies, please see Shopify Cookie Policy.

How We Share Information

We may share personal information with third parties under the following circumstances:

  • Vendors & service providers: For payment processing, order fulfillment, shipping, IT support, cloud hosting, and analytics.
  • Business partners & affiliates: For marketing, promotions, or operational purposes.
  • Legal compliance: To comply with subpoenas, court orders, or applicable laws.
  • Corporate transactions: In connection with mergers, acquisitions, or sale of assets.
  • With consent: When you authorize us to share your information with third parties.

We do not sell your personal information or disclose sensitive data to third parties for profiling purposes.

User-Generated Content

If you submit product reviews or other content in public areas of the Site, such content may be publicly visible. We are not responsible for how others may use such information.

Data Security & Retention

We implement commercially reasonable technical and organizational measures to protect personal information. However, no system is 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take steps to delete it.

International Data Transfers

We may transfer and store your information in countries outside your place of residence, including the United States and Israel. Where applicable, we rely on lawful mechanisms (such as Standard Contractual Clauses) to safeguard cross-border data transfers.

Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request deletion or correction of inaccurate information.
  • Opt out of marketing communications.
  • Restrict or object to certain data processing.
  • Request data portability.

To exercise these rights, please contact us using the details provided below. We may require verification of your identity before processing requests.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about our privacy practices, you may contact us directly. Depending on your jurisdiction, you may also have the right to lodge a complaint with your local data protection authority.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

📧 support@einaturalherb.com
📱 WhatsApp: +972506810255
📍Giv’at Shmuel, 5400408, Israel